SCDL to Manage Council's Visitor Information Centres

The Stafford Report into Sunshine Coast Council's Visitor Information Centres recommended the centres be managed by the tourism industry to allow;
  • a greater focus on visitors
  • a greater focus on the needs of the tourism industry
  • a more effective and efficient model
  • improved synergies with tourism marketing
  • a better experience for tourists
Following this report, the Visitor Information Centre Advisory Panel (VICAP) was formed with representation from Sunshine Coast Council, SCDL, tourism industry from across the region, Visitor Information Centre staff and volunteers to have input and work towards the best way forward for this recommendation.

A transition will occur over the next 6 months for Council's nine Visitor Information Centres to be managed by SCDL from July/August 2012. The change in management means the Sunshine Coast will still have 17 Visitor Information Centres, nine run by SCDL, six by volunteers and two by Tourism Noosa.

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